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        Disclaimer

        Use of this website of Payconiq (‘Payconiq’) is subject to the terms and conditions and restrictions below. Accessing and using this website implies that the user agrees to the below.

        Use of website

        The information shown on this website has been put together by Payconiq with due care, but no guarantees can be given of its accuracy or completeness. With this website, Payconiq provides information purely about (financial) products and services that are provided by Payconiq. Amendments can be made without prior notice. Neither this website nor the websites or documents to which this website provides access contain an invitation to buy or sell securities or other financial products or services. The information offered is not intended to take the place of expert advice. Without verification or further advice, use of the information presented is at the user’s own expense and risk.

        User Obligations

        The website is accessible via the internet. The user declares that they are aware of the risks involved and accept those risks. They must guard against the effects of computer hacking by implementing suitable and secure computer settings.  Payconiq accepts no liability for any loss or damage which the user may suffer, directly or indirectly, in connection with browsing on the website or using the services which it offers, or from accessing any of the other websites to which it refers.

        Cookies Management

        This site uses client-side cookies. These are small text files that are used to analyse users’ browsing patterns and habits (frequency and duration of visits, pages viewed, etc.). 

        They are sent by the website and stored in a special folder on the user’s computer. A cookie contains the name of the server that created it, an identifier in the form of a unique number and an expiry date. The unique identifier allows the website to ‘remember’ the user’s computer whenever they visit the website. Session cookies are deleted from the user’s computer when the session is closed. However, persistent cookies remain on the user’s computer for one month after the end of the session. 

        The user can decide whether or not to allow the website to store cookies on their computer. They may change their browser settings at any time to prevent cookies from being accepted and stored. Additionally, from their browser, the user can delete any cookies that have already been stored on their computer. More information can be found on Payconiq’s Privacy and Cookie Statement.

        If the user opts to refuse cookies from this website, some features may not work as expected or may be disabled. Hence, it is recommended that users update their browser settings to accept cookies from the website.

        Information From Third Parties, Products And Services

        Information supplied by third parties, references or hyperlinks to other websites which are not the property of Payconiq are only included for information of the user of this website. Although Payconiq is extremely selective concerning the third-party information included on this website or the sites to which reference is made, it cannot vouch for their content and functioning, or the quality of any products and/or services they offer. Payconiq gives no guarantee whatsoever and accepts no liability whatsoever in relation to the content of such websites.

        Intellectual property rights

        All information displayed on this website, including texts, photos, illustrations, graphic material, (trade) names, logos, product and service marks, are the property of or licensed to Payconiq and are protected by database rights, copyrights, trademark rights and/or any other intellectual property rights. The (intellectual) property rights in no way transfer to legal entities or persons who obtain access to this website. The contents of this website may only be used for private, non-commercial purposes. The user of this website is not permitted to reproduce, forward, distribute or disseminate the content of this website or make it available to third parties in exchange for compensation, without advance, explicit, written permission from Payconiq. Unless otherwise specified, Payconiq grants no license or authorisation with regard to the intellectual property rights which it holds in respect of the website, the elements it contains, or the Services. 

        Where Payconiq has included one or more social sharing buttons next to content on this website, users may forward this content for private, non-commercial purposes.

        Personal data protection

        General information

        The personal data communicated by the user are processed in accordance with the General Data Protection Regulation (GDPR), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. 

        For more information on how your personal data may be processed when using our website, please view Payconiq’s Privacy and Cookie Statement.
        Here you can also find more information about your rights as a data subject under the GDPR, including your right to lodge a complaint with Payconiq (through [email protected], or the Data Protection Supervisory Authority).

        Presence on social networks

        Moderation policy 

        All users joining the Payconiq community on the social networks commit to refrain from any discrimination in connection with race, colour, religion, gender, sexual orientation, age, nationality, handicap, matrimonial status, or professional status. 

        Comments which are insulting, racist, sexist or offensive have no place on the social networks. They will be deleted and reported. All commercial content will also be removed.

        No liability

        Any liability for any damage resulting from accessing or using this website is explicitly rejected by Payconiq. Nor is any guarantee given for the error-free and uninterrupted functioning of this website. Although Payconiq makes every effort to keep the contents of this website as up to date and complete as possible, it cannot give any guarantee for the accuracy, validity, completeness or currency of the information which is published on this website or to which this website gives access. Payconiq accepts no liability whatsoever in connection with that.

        Applicable law

        Luxembourgish law applies to this website and to this disclaimer.

        Amendments

        Payconiq reserves the right to develop, modify or suspend the website, without prior notice, for maintenance or updating purposes or for any other reason which may be deemed necessary.

        The information and recommendations are subject to change without prior notice. Payconiq uses this website to provide information on financial products and services. Payconiq may not be held liable for any loss or damage whatsoever, whether direct or indirect, in connection with any such changes. No rights can be derived from this information.

        Complaints

        Payconiq appreciates it greatly if you notify us of a question, problem or complaint, because this gives Payconiq the opportunity to seek a suitable solution. It also gives Payconiq the opportunity to improve its service to you and other customers. See the contact details for this. See our complaints flyer here.

        Payconiq details

        Customer complaints/support :

        • [email protected]
        • [email protected]

        General queries:

        • [email protected]
        • www.payconiq.com

        Data Protection questions/queries:

        • [email protected]

        Payconiq International S.A. has its registered office at 9-11 rue Joseph Junck, L-1839 Luxembourg, Luxembourg and is entered in the Luxembourg Trade and Companies Register under no. B169621. Payconiq International S.A. is a payment institution supervised by the Commission de Surveillance du Secteur Financier (“CSSF”), the supervisory authority for the financial sector of the Grand Duchy of Luxembourg.

         

        Last updated : [May 2022]

        Payconiq privacy & Cookie statement

        This privacy and cookie statement deals with your use of the Payconiq website and where you can for example find information on our app and the services we provide to consumers and merchants.

        Download

        Copyright 2022. Payconiq.

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